Alba answers your guests by voice or text, in their language, and gets things done: books a table, logs a late check-out, orders a taxi. And everything she does, the front desk sees. Try her right now as if you were a guest.
If it's noisy, use text mode. Alba stores no personal data in this demo.
Every answer comes from the hotel fact sheet. Every action is logged. And when something is beyond her, she hands it to a person with full context.
Opening hours, services, beaches, excursions, house rules. Nothing made up: if it isn't on the sheet, she says so and asks the front desk.
The table, the late check-out and the taxi went into the front-desk panel with time and detail. In your hotel, that is your PMS or your CRM.
Complaints, room issues, booking changes or payments: Alba doesn't settle them alone. She escalates to the front desk with a summary, and the front desk decides.
When someone wants the dunes at three in the afternoon in summer, Alba suggests an alternative and explains why. Fewer queues for the guest, less pressure on the environment and the neighbours.
Web, WhatsApp, Instagram and phone. Connected to your PMS and your CRM. With your tone and your rules.
Breakfast, Wi-Fi, the pool, the taxi. The same questions, every day, in several languages. Alba answers them; your team handles what matters.
Whoever asks about the spa books the spa. Whoever asks about dinner books a table. No need to wait until they pass by the front desk.
German at eleven at night, French at six in the morning, or any of the 100+ languages she understands. And the summary for your team, in your language.
Your data never trains models. Every answer is logged and can be reviewed. And there is always a person behind her: Alba escalates, she doesn't decide for you.
Alba replies in the language she is spoken to: Spanish, English, German, French, Italian, Dutch, Polish, Swedish, Russian, Ukrainian, Chinese, Japanese, Arabic… In writing, over a hundred. By voice, over thirty with a natural accent. No language menus, nothing to set up: she detects how she is written to and answers the same way.
Tell us who you are and we'll show you what she would look like with your fact sheet, your services and your channels. No strings attached.